faq

Account & Charge

Q1. What's the requirement for system configuration and IE browser?
There's not much hardware requirement for playing DD Tank: standard computer configuration is enough to run our game smoothly. But IE browser 7.0 is recommended.
 
Q2. Why the game login screen cannot be displayed correctly?
You need to install Flash before entering the game. If Flash is not installed correctly in your browser, the game won't be normally displayed. So please check if your browser has installed Flash first. Flash Player10 is recommended.
 
Q3. Why is loading page always displayed when I open the official site?
There might be a network delay in this case. We suggest you to wait patiently or refresh the page.
 
Q4. Why cannot the character be correctly displayed or the character is always loading?
A network delay may cause this problem.We suggest you to wait patiently or refresh the page.